Terms of Service
Last updated: January 2024
1. Acceptance of Terms
By accessing and using the SkillCraft Academy website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
SkillCraft Academy provides online educational courses and related materials. Our services include access to course content, educational resources, and customer support. We reserve the right to modify, suspend, or discontinue any part of our services at any time.
3. User Accounts and Registration
To access certain features of our services, you may be required to create an account. You are responsible for:
- Providing accurate and complete information during registration
- Maintaining the security of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
4. Course Access and Usage
4.1 License to Use
Upon purchase, we grant you a limited, non-exclusive, non-transferable license to access and use the course materials for your personal, non-commercial use.
4.2 Restrictions
You may not:
- Share your account credentials with others
- Reproduce, distribute, or publicly display course materials
- Modify, reverse engineer, or create derivative works
- Use the content for commercial purposes without permission
- Download or attempt to download course videos (where prohibited)
5. Payment and Pricing
5.1 Course Pricing
Course prices are displayed in British Pounds (GBP) and may be subject to applicable taxes. We reserve the right to change prices at any time, but price changes will not affect orders already placed.
5.2 Payment Processing
Payments are processed through secure third-party payment processors. By providing payment information, you represent that you are authorized to use the payment method.
6. Refund Policy
We strive to provide high-quality educational content. If you are not satisfied with a course, please contact our support team within 30 days of purchase to discuss your concerns. Refund decisions are made on a case-by-case basis and are at our sole discretion.
7. Intellectual Property Rights
All content, including but not limited to text, graphics, logos, images, audio, video, and software, is the property of SkillCraft Academy or its content suppliers and is protected by intellectual property laws. Unauthorized use is strictly prohibited.
8. User Conduct
You agree not to use our services to:
- Violate any applicable laws or regulations
- Infringe on the rights of others
- Transmit harmful, offensive, or inappropriate content
- Interfere with the security or functionality of our services
- Attempt to gain unauthorized access to our systems
9. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information. By using our services, you consent to the collection and use of information as described in our Privacy Policy.
10. Disclaimers and Limitation of Liability
10.1 Educational Purpose
Our courses are provided for educational and informational purposes only. We make no guarantees about specific outcomes, career advancement, or income potential.
10.2 No Warranties
Our services are provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
10.3 Limitation of Liability
To the maximum extent permitted by law, SkillCraft Academy shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses.
11. Indemnification
You agree to indemnify and hold harmless SkillCraft Academy, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these terms.
12. Termination
We may terminate or suspend your account and access to our services at any time, without notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties.
13. Governing Law
These terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our services after any changes constitutes acceptance of the new terms.
15. Contact Information
If you have any questions about these Terms of Service, please contact us:
SkillCraft Academy
123 Learning Street
London, EC2A 4NE
United Kingdom
Email: [email protected]
Phone: +44 20 7946 0958